The academic messaging system of Lyon is based on several technical layers that coexist: a historical local webmail, secure protocols, and a gradual migration to a national platform. Understanding these differences prevents connection issues that teachers and administrative staff of the academy regularly encounter.
Local webmail or national messaging: two entry points for the Lyon academy
The staff of the Lyon academy access their messaging through two distinct paths. The first goes through the Convergence webmail on ac-lyon.fr, historically used by the rectorate. The second uses the national portal messagerie.education.gouv.fr, to which several academies have already migrated.
| Criterion | Convergence Webmail (ac-lyon.fr) | National Portal (education.gouv.fr) |
|---|---|---|
| Access URL | webmail.ac-lyon.fr | messagerie.education.gouv.fr |
| IMAP/SMTP Servers | Specific to the Lyon academy | Unified national servers |
| Authentication | Academic ID + NUMEN by default | Academic ID + application password per device |
| Migration | Still active for Lyon | Gradual switch by academies |
The coexistence of these two systems explains part of the confusion. A staff member transferred from an already migrated academy may attempt to connect via the national portal while Lyon is still using its own servers. Checking the exact URL before any connection attempt remains the first reflex to adopt.
To access the ac lyon messaging from a browser, directly entering the address in the URL bar (and not in the search engine) limits the risks of landing on a phishing page or an outdated result.
Academic ID and password Lyon: format and common pitfalls
The email address follows the format [email protected]. Compound first or last names include a hyphen ([email protected]). In case of homonymy, a number is added after the name ([email protected]).
The login ID for the webmail differs from the email address itself. It consists of the first letter of the first name followed by the last name, without a dot or at sign. For Maurice Ravel, the ID would therefore be mravel.
Default password and expiration
The initial password corresponds to NUMEN in uppercase. This detail causes connection failures for those who enter it in lowercase or mixed case. Once connected, changing the password is recommended, but it should be noted that the academic password has a limited validity period.
An alert is sent before expiration. Once the deadline has passed, resetting does not go through a simple online form: it is necessary to contact the single window of the rectorate at 04-72-80-64-88. This number is also used to recover a lost NUMEN, in addition to the division of departmental service staff.
- Check the case of the NUMEN (all uppercase) before any connection attempt
- Change the password upon first login to avoid silent expiration
- Note the single window number: it is the only channel for unlocking in case of an expired password
Configure ac lyon messaging on Android smartphone
Access from a phone goes through a native mail client or a third-party application. The official documentation from the DSI of the Lyon academy details a multi-screen procedure for Android devices.
Messaging settings to fill in
The recommended protocol is IMAP with secure connection (SSL/TLS). The incoming and outgoing servers are specific to the academy as long as the national migration is not effective for Lyon. The username remains the academic ID (first letter of the first name + last name).
The configuration also includes setting up notifications, often overlooked. Without manually activating push alerts in the account settings, messages arrive but no notification is displayed, giving the impression that the inbox is not working.
Difference with i-prof messaging
A recurring point of confusion: academic messaging and i-prof messaging are two distinct systems. I-prof is used for career management, mobility requests, and consulting the teacher’s file. The ac-lyon.fr messaging handles daily professional exchanges, service notifications, and communication with the educational community.
Logging into i-prof does not provide access to academic emails, and vice versa. The identifiers may differ in some cases.
Automatic forwarding to a personal address: method and limits
The Convergence webmail allows for automatic redirection of received messages to a personal inbox (Gmail, Outlook, or others). This option is configured in the webmail settings, under forwarding or redirection.
The redirection has an obvious advantage: centralizing all messages in a single interface. However, it carries a security risk. Internal messages within the academy, sometimes sensitive, then transit through external servers not controlled by the Ministry of Education.
- Activate forwarding in the Convergence webmail settings, not from a third-party client
- Keep a copy of messages on the academic server to avoid any loss
- Regularly check that the academic inbox is not full, as forwarding stops if the space is full
- Delete old messages to free up space if the inbox is nearing its limit
The saturation of the inbox is a frequent cause of interruption of forwarding. Periodic cleaning of received messages, especially those containing large attachments, keeps the service active.
Accessing the Lyon academy messaging relies on precise technical settings, an ID format that often surprises newcomers, and a password whose silent expiration blocks more users than server outages. Keeping the single window number handy remains the most useful precaution on a daily basis.